Life with your new Toyota
Owning a vehicle should feel simple!
Whether this is your first or your fifth vehicle with us, we wanted to highlight a few important things to keep in mind as you settle into ownership with your new (or new to you) vehicle.
Birchwood Perks
As a Birchwood customer, you have access to a wide range of services and support that go far beyond your initial purchase:
- 24 Dealerships Across Manitoba – A full network for both sales and service, right where you need us
- Certified Technicians & Online Service Booking – Schedule your service anytime, anywhere with expert care you can trust
- Digital Vehicle Updates – Get inspection videos and real-time updates during your service visit.
- 4 Birchwood Collision Centres – From glass chips to major repairs, we’re ready whenever you need us.
- 4 Birchwood Credit Locations – Financing, refinancing, and credit rebuilding support available to help you when you need it most.
- Birchwood Tire Program – Shop, swap, store, and save all in one place with our select Birchwood seasonal tire programs. Plus, ask us about the Wheel Deal!
- Birchwood Tow – 24/7 towing support for our customers at participating locations.
We’re here to make vehicle ownership easier, every step of the way.
If you still have questions, our team is happy to help – whether it’s service, accessories, or general advice, we’re here to ensure your experience is everything.
Toyota Warranty Coverage
Your new vehicle comes with manufacturer warranty coverage that protects major components for up to 3 years or 60,000 km, whichever comes first. Powertrain warranty for 5 years or 100,000 km, whichever comes first. To keep your warranty valid:
- Follow your recommended service schedule
- Use Nissan-approved parts and fluid
- Keep records of all maintenance visits
Interested in long-term protection?
We also offer Extended Warranty options that can give you extra peace of mind after your factory coverage ends. Whether you’re planning to keep your vehicle long-term or just want added security, we can walk you through your coverage options.
Need help understanding your coverage?
Recommended Service Schedules
Regular maintenance keeps your vehicle safe, reliable, and running at its best. Every vehicle has a recommended maintenance schedulebased on model year and engine type. If you’re not sure what your vehicle needs or when it’s due, our team can quickly look it up and guide you through the right maintenance plan.
Contact our service team for more information.
Still have questions? Your service advisor can help tailor a maintenance plan that’s right for your vehicle and driving habits.
Birchwood Service Experience
Rest assured your vehicle is good hands. Our certified, OEM trained Nissan technicians ensure your vehicle is maintained at manufacturer’s standard or higher.
- Book your service appointment online, don’t wait on hold or need to call during business hours. Book your appointment when it’s convenient for you.
- Direct message with your Service Advisor. Get status updates straight to your phone wherever you are. Don’t need to wait in store or worry about missed calls.
- Complimentary Inspections with every service appointment. Make sure your vehicle is up to OEM standards and make sure you don’t get any unwanted surprises on the road.
- Technician videos straight to your phone. Review what they find and any proposed action plans.
- Complimentary car wash. Leave with a sparking exterior every time, or get a car wash voucher.
- Mobile payments. Pay online through your phone, or pay in-person when you pickup.
- Transportation options available while in for service.
Recalls
In the event of a safety recall, both the manufacturer and your dealership will notify you directly. If a recall affects your vehicle, our team will:
- Book your appointment quickly
- Complete the repair at no cost
- Help you stay informed on any future updates
- To check for current recalls, visit your manufacturer’s recall tool.